Shipping policy
We know you're excited to meet your little IK.mini pieces, so we’ll do our best to get them to you quickly and safely. ♡
Order Processing
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Orders are carefully packed and dispatched within 2-3 working days of receiving your order.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order has been dispatched, you’ll receive a shipping confirmation and tracking details via email or WhatsApp.
Delivery Timelines
Delivery times depend on your location and the courier service.
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Metro cities: 2-3 working days
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Other locations: 4-5 working days
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Remote areas: 5-6 working days
Please note that these are estimated timelines and may occasionally be affected by courier delays, weather conditions, public holidays, or circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order has been shipped, you can use the tracking information provided to follow its journey.
If your tracking information hasn't updated for a while or your order appears to be delayed, please reach out to us at sales@ikmini.com / WhatsApp number and we'll be happy to help.
Delivery Address
Please make sure your shipping address, phone number, and other contact details are correct when placing your order.
Once an order has been dispatched, we may not be able to change the delivery address.
A Little Note ♡
Sometimes little packages take a little longer to arrive. If your order is delayed, don't worry — we're just a message away.
For information about returns and exchanges, please visit our Returns & Exchanges page.